Auxilio365
Your Competitive Edge
 
 
 
 

Auxilio365 One Price Services

$24.99 per hr.

Price applies to all Administrative & Technology Support Services

 

 
 

Terms and Agreement


Date of Update: June 7th, 2017

User's Acknowledgment and Acceptance of Terms

Auxilio 365 ("Us" or "We") provides the www.Auxilio365Work.com site and various related services (collectively, the "site") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Use"), as well as any other written agreement between us and you. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use. All such guidelines or rules are hereby incorporated by reference into these Terms of Use.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE.

These Terms of Use are effective as of the "Last Modified" date identified at the top of this page. We expressly reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgement of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use. However, for any material modifications to the Terms of Use or in the event that such modifications materially alter your rights or obligations hereunder, such amended Terms of Use will automatically be effective upon the earlier of (i) your continued use of this site with actual knowledge of such modifications, or (ii) 30 days from publication of such modified Terms of Use on this site. Notwithstanding the foregoing, the resolution of any dispute that arises between you and us will be governed by the Terms of Use in effect at the time such dispute arose.

As used in these Terms of Use, references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.

Overview of our Services

To ensure the quality of the Auxilio365 experience we have set up our terms of service for our mutual benefit. If you violate these rules it will mean you've broken the terms of service and this may result in a termination of your account.

Tasks and concierge requests are non-transferable. You cannot sell or give away remaining on your account, but you are more than free to refer your friends, family and loved ones to Auxilio365—they'll love you and so will we. Your Auxilio365 account is also non-transferable. That means if one person signs up, you cannot transfer ownership of that account to another person.

Auxilio365 does not have plans or contract. We have a pre-plan system, you pay for the hours you need and replenish your account as you see fit. Any unused hours will carry from month to month until they are used. However, you will not be refunded for any unused hours, if you decide to cancel your account.  

Auxilio365 charges for virtual services in 30 minute increments. For example, if you have a project that takes of our virtual professionals 2 hours and 45 minutes to complete, you will be charged for 3 hours of service. This process is non-negotiable.

Any agreement or attempted agreement between client and virtual professional, in connection with Auxilio365 services, requiring that payment be made outside of Auxilio365 shall constitute a material breach of this agreement and be subject to cancellation without refund.

Requests & Tasks

Each request (task) must be submitted via our website (www.Auxilio365Work) or email. Please send your requests individually: this means that each communication you have with Virtual Professional should contain one, defined, task. You're more than welcome to submit multiple tasks at one time, but we ask that you complete a separate form via the website, or create a separate email for each. This ensures the fastest possible turn around for each task.

If you ever feel like your service could be better, you can contact us by telephone or email us at info@Auxilio365Work.com. Agreeing to these terms of service means you understand and agree to keep your tasks within the scope of our business.

Ownership and Confidentiality of Work Product

If a Virtual Professional creates anything original for you, such as research projects, reports, templates, spreadsheets, forms, etc. ("Work Product"), Auxilio365 grants to you a non-exclusive, royalty-free, perpetual, irrevocable, non-transferable license to use the Work Product for your own personal and commercial purposes. Auxilio365 owns the Work Product and has the right to use and disclose the Work Product to any third party, provided that Auxilio365 will not disclose your confidential information to any third party.

To avoid doubt, you retain sole ownership of your confidential information and your intellectual property and, to the extent your confidential information or intellectual property is incorporated into the Work Product, it will be removed prior to any use or disclosure by Auxilio365 to a third party.

As used in these Terms of Service, your confidential information means non-public information that you provide to Auxilio365 or a Virtual Professional that you reasonably expect Auxilio365 to keep secret, including your personal information (i.e., your name, address, contact information, credit card information and similar information), but does not include information that (1) becomes generally available to the public other than an unauthorized disclosure by Auxilio365 or a Virtual Professional; (2) was or becomes available to Auxilio365 or a Virtual Professional on a non-confidential basis prior to your disclosure of the information to Auxilio365 or a Virtual Professional; (3) is independently developed by Auxilio365 or a Virtual Professional without using your confidential information; or (4) information we are required to disclose by a warrant, subpoena or other request in an investigation or legal proceeding or where disclosure is necessary to protect Auxilio365 rights or property, or the rights or property of Virtual Professional or our other clients.

As used in these Terms of Service, your intellectual property means patents, trademarks and copyrights owned by you and any insights, knowledge, and ideas provided by you in connection with creation of the Work Product.

Guarantee & Warranty

There is no warranty on any of the information, tasks, or projects your Virtual Professional completes for you. What we will promise is that we'll do our best to provide the most accurate, most effective information available and we know Virtual Professional do this better than anyone else. However, if we give your information or results that are wrong, although we'll be deeply sorry, you can't hold us liable for it (or the results) legally or morally — we're sorry!

Cancellations

If you leave us, we'll miss you dearly but we won't hold you back. Accounts with Auxilio365 can be canceled at any time, though we are unable to prorate cancellations or refund due to unused time. All cancellation requests will go into effect at the end of your current monthly subscription. To cancel, just email us at info@Auxilio365.com and ask us to cancel your subscription.

Termination of Service

In darker news, we reserve the right to terminate the service of an Auxilio365 client at any time — for any reason. Should this occur, we will give you a refund any unused hours for which you have already paid. That means that rarely and under great duress we may end our relationship with a client for any number of reasons including but not limited to the following:

1.     If the client is constantly requesting tasks outside the scope of their service plan and we're unable to find a solution by scaling back the requests

2.     If the client is abusive to his/her Virtual Professional or any other Auxilio365 team member

 

Auxilio365 Terms of Service Non-solicitation Provision

I acknowledge that Auxilio365 has made substantial investments in recruiting, training and matching skilled Auxilio365 Virtual Professionals with each of its members including me, and that Auxilio365 has a legitimate interest in earning a reasonable return on those investments. I also acknowledge that Auxilio365 has agreements with Virtual Professionals that protect this interest by requiring that Virtual Professionals obtain Auxilio365 prior written consent before accepting any direct engagement (whether as an employee, consultant, contractor or otherwise) with the Auxilio365 client to whom they were assigned. Accordingly, to the fullest extent permitted under applicable law, I agree that upon my termination of my relationship with Auxilio365 for any reason, whether voluntary or involuntary, with or without cause, I shall not directly or indirectly solicit any Auxilio365 Virtual Professional who is assigned to me at that time or who was assigned to me within the six months preceding termination of my relationship with Auxilio365 to leave his or her employment with Auxilio365 and to work for me in any engagement directly or indirectly. Should any solicitation by me become a substantial factor resulting in a Auxilio365 Virtual Professional accepting an engagement with me directly or indirectly without Auxilio365 consent, I agree to pay Auxilio365 as liquidated damages reasonably calculated to compensate Auxilio365 for its lost investments and not as a penalty of any kind, a one-time fee equivalent to 12 hours of Auxilio365 services.